AI in manufacturing. Manufacturing has been at the forefront of incorporating robots into the workflow. For example, the industrial robots that were at one time programmed to perform single tasks and separated from human workers, increasingly function as cobots: Smaller, multitasking robots that collaborate with humans and take on responsibility for more parts of the job in warehouses, factory floors and other workspaces. AI in banking. Banks are successfully employing chatbots to make their customers aware of services and offerings and to handle transactions that don't require human intervention. AI virtual assistants are used to improve and cut the costs of compliance with banking regulations. Banking organizations use AI to improve their decision-making for loans, set credit limits and identify investment opportunities.

AI in transportation. In addition to AI's fundamental role in operating autonomous vehicles, AI technologies are used in transportation to manage traffic, predict flight delays, and make ocean shipping safer and more efficient. In supply chains, AI is replacing traditional methods of forecasting demand and predicting disruptions, a trend accelerated by COVID-19 when many companies were caught off guard by the effects of a global pandemic on the supply and demand of goods. Augmented intelligence vs. artificial intelligence Some industry experts have argued that the term artificial intelligence is too closely linked to popular culture, which has caused the general public to have improbable expectations about how AI will change the workplace and life in general. They have suggested using the term augmented intelligence to differentiate between AI systems that act autonomously -popular culture examples include Hal 9000 and The Terminator -and AI tools that support humans.

Augmented intelligence. Some researchers and marketers hope the label augmented intelligence, which has a more neutral connotation, will help people understand that most implementations of AI will be weak and simply improve products and services. Examples include automatically surfacing important information in business intelligence reports or highlighting important information in legal filings. The rapid adoption of ChatGPT and Bard across industry indicates a willingness to use AI to support human decision-making.

Artificial intelligence. True AI, or AGI, is closely associated with the concept of the technological singularity -a future ruled by an artificial superintelligence that far surpasses the human brain's ability to understand it or how it is shaping our reality. This remains within the realm of science fiction, though some developers are working on the problem. Many believe that technologies such as quantum computing could play an important role in making AGI a reality and that we should reserve the use of the term AI for this kind of general intelligence.